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FAQS
Frequently asked questions
General
Opening Hours
Walk-ins
Location
Reservations
Group Bookings
West12 Shopping Centre offers customer parking. The entrance to the car park is on Charecroft Way. Prices for parking start at £3 for the first hour. For more information, please visit West12 Shopping Centre's website under ‘Getting Here’. We recommend checking the website for the most up-to-date parking rates and availability.
Yes, food is served non-stop for the duration of your table time. You can also order from the teppanyaki grill, but please note that only one portion can be ordered at a time. Don’t worry, you’re welcome to order as many times as you'd like, and the chefs will prepare each dish fresh for you! Additionally, we offer a variety of desserts and beverages that are also included in the all-you-can-eat experience.
To claim your free birthday meal, reserve a table at least 48hours in advance.
The birthday must be on the day of the reservation with a minimum of three other guests, at least 1 must paying full price.
A valid photo ID and reservation confirmation are required. Copies or photographs of your photo ID are not accepted
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