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  • How do I contact you?
    To make a reservation, please call us on 020 8746 7625 or email us on Our opening hours can be found on our main page. If you need to change a reservation, you can reach us directly by email or by phone. We currently only take reservations for groups of 15 people or more. If your group is less than 15, please simply walk in.
  • What is your cancellation policy?
    We encourage a £50 deposit when you make your reservation but it is not compulsory, therefore we would appreciate at least 24 hours notice for cancellations.
  • Do you have vegetarian, vegan & gulten free options?
    Yes, we have options that are vegetarian, vegan & gluten free. Please feel free to get in contact if you have further questions.
  • Do you offer Halal meat?
    Yes, we are proud to be the largest halal buffet in London.
  • Are you wheelchair accessible?
    Aroma Buffet is on the first floor of West 12 Shopping Centre, which has a public lift.
  • Do you have a dress code?
    We do not have a dress code. Come as you’re most comfortable.
  • Do you have outdoor seating?
    No, we do not any outdoor seating.
  • Do you have a private dining area?
    We do not have a private dining area at Aroma but we do offer large group bookings. Should you wish to discuss large group bookings, please call us on 020 8746 7625 or email us on
  • Is Aroma child friendly?
    Yes. We offer everything children love to eat! Please check out prices for further information.
  • What type of cuisine does Aroma serve?
    Our vast menu features dishes from all around South East Asia to India. We classify it as Pan Asian Cuisine.
  • How many choices are there?
    We have around 100 individual options for you to choose from. We would recommend you try a bit of everything.
  • How long can we stay when we dine at Aroma?
    We have a time limit of 1 hour and 45 minutes during weekends and bank holidays per table, this starts when you have been shown to a table by a member of our team.
  • Where do I park when I visit Aroma?
    West12 shopping centre offers customer parking. The entrance to the car park is on Charecroft Way. Prices for parking start at £3 for the first hour, for more information please visit West12 Shopping Centres website, under ‘Getting Here’.
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